Service Disclaimer
DISCLAIMERS & IMPORTANT NOTES
1. DEFINITIONS
For purposes of this agreement:
“The AI Look” refers to the service provider creating AI-generated imagery.
“Client” refers to the individual or entity purchasing services.
“Revision” means reasonable edits to existing images.
“Regeneration” means creating new images based on revised or existing prompts.
2. AI PROCESS & TECHNOLOGY
AI-Based Imagery
All visuals are created using advanced AI technology and platforms.
Prompt Variability & Interpretation Disclaimer
AI outputs are probabilistic; even identical prompts may yield different results.
Small changes in wording can significantly affect outputs.
Clear, consolidated instructions minimize unintended variations.
AI Evolution Caveat
AI technology is evolving rapidly; future capabilities and outputs may differ even when using the same prompts.
Limitations & Challenges
Complex poses, overlapping elements, or unrealistic concepts may cause artifacts or distortions requiring multiple revision/regeneration rounds.
Example of Challenges
When only on-model images are provided, the AI can struggle to distinguish between garments and the model’s skin, especially with closely-toned or form-fitting pieces. This often leads to additional manual refinements and multiple revision rounds.
AI Biases
While efforts are made to reduce biases, AI models may reflect subtle societal biases inherent in their training data.
3. IMAGE QUALITY & CLIENT INPUT
Image Quality Requirements
To achieve the best results, clients must supply high definition, high resolution product images free from imperfections such as creased fabrics, wrinkles, stray threads, or distracting elements that may confuse the AI. Lower quality inputs can severely compromise final output quality.
Optimal Product Photography
For the best outcomes - especially with clothing - we strongly recommend providing flat lay images (front and back) on a clean black or white background (chosen to maximize contrast against the garment’s color), under neutral lighting that accurately reflects the item’s true color. Supplementing these with on-model reference images helps the AI interpret fabric flow, fit, and proportions more precisely, significantly improving final output and reducing the need for extensive revisions.
Consistency vs. Creativity
While AI excels at generating unique, creative visuals, it does not function like traditional photography or graphic design tools. Exact uniformity between images, such as identical folds in garments, hair placement, or micro details, is not guaranteed. Requests for perfect consistency across large batches will require bespoke solutions, extended timelines, and additional costs.
Color Accuracy Disclaimer
While we strive for accurate color reproduction, slight variances may occur depending on lighting references, AI interpretation, and output file formats. For critical color matching (e.g., brand-specific shades), we recommend providing Pantone or HEX references, but please note that AI cannot always guarantee exact color fidelity.
Client Responsibilities
Clients are responsible for providing timely feedback, approvals, and necessary references. Delays in client communication or missing assets may extend project timelines or affect delivery estimates. The AI Look is not responsible for project delays or compromised quality resulting from late, incomplete, or low-quality client-provided assets.
4. REVISIONS & REGENERATIONS
Revisions
A “revision” refers to reasonable adjustments made to an existing image, such as:
✓ Adjusting color, brightness, or contrast
✓ Tweaking minor styling elements
✓ Refining prompt-based details already present in the original concept (within reason)
✓ Correcting artifacts or realism issues (when feasible)
Once included revisions in your package are exhausted, additional revisions are available at the rates outlined in your Enhancement Suite.
Revisions Turnaround Clarification
Each revision typically requires 2-5 business days, depending on complexity and project volume.Expedited revisions may be possible with a surcharge. Turnaround times will reset upon receipt of new or significantly changed briefs or materials.
What Does Not Qualify As A Revision
The following changes fall outside standard revisions and require full image regeneration, incurring additional costs as detailed in our services:
✕ Changing the entire scene or background (e.g., studio to location)
✕ Selecting a different model face, body type, or hairstyle
✕ Reposing the model or repositioning products
✕ Swapping key accessories, major props, or products
✕ Significant mood, lighting, or environmental overhauls
Regenerations
A regeneration refers to the process of creating a completely new image from the same or revised AI prompt, rather than making direct edits to an existing image. Regenerations are necessary when requested changes go beyond the scope of standard revisions or when prompt adjustments fundamentally alter the concept.
What Regenerations Include:
✓ Generating a new image from the same or refined prompt to address major changes.
✓ Applying modified prompts to produce an entirely new visual that better aligns with the updated concept.
✓ Correcting complex issues that cannot be fixed by minor adjustments.
Common Issues with Regenerations:
✕ Inconsistency between outputs due to unique generation each time.
✕ New artifacts or distortions appearing in regenerated images.
✕ Longer timelines if multiple attempts are needed.
✕ Increased costs, as regenerations are more resource-intensive than revisions.
✕ Dependence on the quality of initial client-provided assets.
Client Responsibility During Regenerations
To ensure regenerations are effective, clients must provide clear, consolidated, and specific instructions, as well as high-quality references if requesting major changes.
Consolidated Feedback
To make the best use of included revisions, we strongly recommend clients provide consolidated, clear feedback in each revision request. Fragmented or repeated requests can extend timelines and incur additional charges.
5. PROJECT DELIVERY & APPROVAL
Final Deliverables
All final images are delivered in high-resolution, web-safe formats, optimized for use across e-commerce platforms, social media, and print materials.
Turnaround Times
Standard delivery times are outlined in your package details. Expedited delivery may be available for an additional fee (+25% surcharge). Timelines may be adjusted if feedback or required assets are delayed or upon receipt of major scope changes.
Storage & Archiving Policy
Project files are stored for 60 days after final delivery. After this period, files may be archived or deleted; additional fees may apply to reinitiate work or access archived materials.
Final Approval Responsibility
Clients are responsible for thoroughly reviewing proofs and final deliverables before publishing or printing. Approval of proofs constitutes acceptance of deliverables. We cannot accept liability for errors or omissions missed during the approval process.
6. OWNERSHIP, LICENSING & LIABILITY
Ownership & Usage Rights
You receive full, non-exclusive rights to use delivered images for marketing, advertising, and brand content.
The AI Look retains the right to display work in our portfolio, marketing, and promotional materials unless otherwise agreed in writing.
Resale, redistribution, or licensing of images outside the client’s own brand requires prior written consent. Unauthorized use may incur additional fees.
Per-Use Licensing
For clients with custom AI models, each use of your model in a new product or campaign requires a per-use license, as specified in your agreement. Unauthorized use beyond licensed products may incur additional fees.
Intellectual Property & References
Clients must ensure they have the rights to use any reference images, brand assets, logos, or specific likenesses they supply. We do not accept responsibility for copyright or intellectual property violations stemming from client-provided materials.
Limitation of Liability for Third-Party Platforms
We cannot guarantee compliance with third-party marketplace or advertising guidelines for AI-generated images. Clients are responsible for ensuring assets meet the standards of platforms where they intend to publish.
Liability & Technology Limitations
AI-generated imagery can contain minor artifacts or inconsistencies inherent to the technology. The AI Look will make reasonable efforts to correct noticeable issues; however, we cannot guarantee artifact-free images. By purchasing our services, you acknowledge these limitations. The AI Look’s total liability shall not exceed the total fees paid for the relevant project. Under no circumstances shall The AI Look be liable for indirect or consequential damages.
Ethical Use Reminder
By purchasing our services, clients agree not to use generated images for illegal, unethical, or defamatory purposes. The AI Look reserves the right to decline projects violating these standards.
7. FINANCIAL TERMS & SUPPORT
Payment Terms
All projects require full payment upfront before work begins. Payments are non-refundable once work has commenced, due to the nature of custom AI imagery production. Projects paused for more than 14 days without client communication may incur additional restart fees. Projects inactive for more than 30 days may be considered abandoned, with payments forfeited.
Refund Policy
Refunds are only available if a project is canceled before any work begins. Dissatisfaction with subjective elements, such as creative style or interpretation, does not constitute grounds for a refund.
Creative Direction & Styling
Creative styling, mood boards, or advanced direction are available through our Enhancement Suite and require a separate agreement or consultation. They are not included by default in standard packages.
8. ETHICAL & LEGAL TERMS
Indemnification
Clients agree to indemnify and hold harmless The AI Look from claims, damages, or expenses resulting from misuse of images, unauthorized use of third-party assets, or violations of applicable laws.
Right to Refuse Service
The AI Look reserves the right to refuse or terminate services at its discretion, including projects involving abusive client behavior or illegal/unethical content.
Force Majeure
The AI Look shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, acts of war, pandemics, or AI platform outages.
Confidentiality
All confidential information exchanged shall remain the property of the disclosing party and may not be shared or used beyond the scope of the project without prior written consent.
NEED ASSISTANCE?
If you’re unsure about revisions, usage rights, or have special requests, we are here to help - please contact us at info@theailook.com or speak directly with your project manager.